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DEPOSIT
& CANCELLATION POLICIES
DEPOSITS
When you book an appointment, I will ask you for a 50% booking deposit.
This deposit will be used as part payment towards your service.
This is non refundable.
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Deposits are required to be paid at the time of booking to secure your appointment.
CANCELLATIONS
I respectfully ask that if you are unable to attend your appointment you provide me with at least 72 hours' notice.
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If I do not receive 72 hours’ notice your deposit becomes non-transferrable.
All returning patients who have previously failed to attend an appointment will be asked to pre-pay the full amount of their next appointment.
REFUNDS
Fees charged for treatment are for the delivery of a treatment and the accompanying service, which is inclusive of;
- Consultation and assessment
- Provision of information and advice
- Safe treatment with evidence based products
- Follow up appointments and aftercare advice and support as appropriate
Whilst we undertake to provide excellent service; factual, honest and ethical advice, safe, expert treatment in experienced hands and only the best products, we cannot guarantee your results and cannot offer refunds if the results achieved fail to meet your expectations.
Thank you for your understanding,
Emily